Terms & Conditions

Last Updated: January 2026

1. Acceptance of Terms

By registering as a seller on Beyido Marketplace, you agree to these Terms & Conditions in full. If you do not agree, do not create a seller account.

2. Seller Eligibility

  • You must be at least 18 years old
  • You must provide accurate and truthful information
  • You must complete all verification requirements
  • You must own the items you are selling
  • You must have legal right to sell the items

3. Verification Requirements

  • Valid Uganda National ID
  • NIN (National Identification Number)
  • Live face verification
  • Phone number verification via SMS
  • Device registration
  • Location confirmation

4. Listing Rules

  • Listings must be accurate and truthful
  • Specifications must match the actual product
  • Photos must be original (not from internet)
  • Wrong specifications may result in account ban
  • Prohibited items will be removed

5. Prohibited Items

  • Illegal substances
  • Stolen goods
  • Counterfeit products
  • Weapons and firearms
  • Human trafficking
  • Endangered species
  • Any item illegal under Ugandan law

6. Subscription & Pricing

  • Entry prices are promotional for first 6 months
  • Prices gradually increase from Month 7 to Month 12
  • Full price applies from Month 13 onwards
  • Prices are subject to change with notice
  • No refunds on used subscription periods

7. Downgrade Policy

  • Downgrading resets followers, reviews, and trust score to ZERO
  • 14-day grace period to cancel downgrade
  • After grace period, reset is permanent
  • Hidden listings archived for up to 1 year

8. Account Termination

Beyido reserves the right to terminate accounts for:

  • Fraudulent activity
  • Multiple accounts
  • Fake specifications
  • Stolen identity
  • Harassment of users
  • Violation of these terms

No refunds will be issued for terminated accounts.

9. Data Retention

Even after account deletion, certain data is retained for fraud prevention, legal compliance, and safety:

  • Face data (prevents multiple accounts)
  • NIN (fraud prevention)
  • Device fingerprints
  • Transaction records (7 years)
  • IP addresses

10. Limitation of Liability

Beyido is a marketplace platform connecting buyers and sellers. We are not party to transactions between users. We are not responsible for item quality, delivery, or disputes between users.

11. Dispute Resolution

  • Disputes first attempted through platform mediation
  • Escrow protection for delivery purchases
  • Beyido decision is final in most cases
  • Legal action under Ugandan law

12. Changes to Terms

Beyido may update these terms at any time. Continued use of the platform constitutes acceptance of updated terms.

13. Contact

Questions about these terms: info@beyido.com